Technical Solution Support Consultant
A Manchester-based innovative SaaS business is looking to hire a skilled professional to join its customer success team as a Technical Solution Support Consultant. In this opportunity, you will provide support for the company’s software platform and be the first point of contact for end-users This is a technical customer service role where your product knowledge will enable you to provide first-class customer service and ensure clients are getting the best out of the software.
- Prior experience working in a technical support role
- Well organised with the ability to multitask and prioritise work-loads.
- Excellent written and spoken communication skills
- Previous experience in a customer service role
- A positive can-do attitude
- Experience in a technology-based role with exposure to HTML
- Excellent troubleshooting and problem-solving skills
This is a great opportunity to join an ambitious company who are looking to develop their team.