Technical Solution Support Consultant - Manchester

Technology
Ref: 97 Date Posted: Wednesday 08 Jan 2020
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Technical Solution Support Consultant

Manchester

A Manchester-based innovative SaaS business is looking to hire a skilled professional to join its customer success team as a Technical Solution Support Consultant. In this opportunity, you will provide support for the company’s software platform and be the first point of contact for end-users This is a technical customer service role where your product knowledge will enable you to provide first-class customer service and ensure clients are getting the best out of the software.

Essential Skills;

  • Prior experience working in a technical support role
  • Well organised with the ability to multitask and prioritise work-loads.
  • Excellent written and spoken communication skills
  • Previous experience in a customer service role
  • A positive can-do attitude
  • Experience in a technology-based role with exposure to HTML
  • Excellent troubleshooting and problem-solving skills

This is a great opportunity to join an ambitious company who are looking to develop their team.